Privacy Policy

Effective Date: 13/11/2025

1. Introduction

Welcome to ReProduct (the “App”) provided by [Your Company Name] (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you install or use our Shopify app, which helps merchants [brief description of app: e.g., create multiple product listings from a single Shopify product to drive traffic across external platforms]. By installing or using the App, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Account & Merchant Information

Name, email address, Shopify store domain, and other registration or installation details you provide when you install or register the App.
Information regarding your Shopify store (e.g., store-owner name, store ID) and your agreement/permissions.

b. Shopify Store Data

Product data from your Shopify store, such as product titles, descriptions, images, prices, stock levels, and variant data, to the extent the App needs these to operate.
Order or sales data if required for the functionality of the App (you should specify exactly if you will collect this or not).
Store metadata (for example, timezone, currency, locale).

c. Usage & Technical Data

Data about how you interact with the App: IP address, device information, browser type/version, operating system, actions taken within the App, timestamps.
Log files and other standard analytics data (for example, when the App is used, how often, which features are used).

d. Third-Party Platform Data

If applicable: Data from external platforms (e.g., Google Shopping, Bing, Facebook, TikTok) that you authorize the App to access or process to perform the listing/traffic functionality.
Information about your activities on those platforms, insofar as the App integrates with them (campaign data, listing performance, etc.), is only obtained with your authorization.

e. Cookies & Tracking Technologies

We may use cookies, web beacons, local storage, and other tracking technologies to collect data about your interaction with our App and website, for analytics, performance, personalization and marketing purposes.

3. How We Use Your Information

We use your information for various purposes, including but not limited to:

To provide, operate, and maintain the App and its services.
To process and handle your Shopify store data so that the App can generate multiple listings, manage inventory or listings across platforms, and deliver the core functionality.
To analyse usage and technical data to improve the App’s functionality, user experience, troubleshoot issues, develop new features and enhancements.
To communicate with you, respond to your requests, send you service-related updates, notifications, support messages, and marketing communications (where permitted).
To comply with legal obligations, protect our rights and interests, enforce our terms, and resolve disputes.
To personalize and improve our marketing, tailor offers or content (if you agree).
To detect, prevent, or respond to fraud, security, or technical issues.

4. Sharing Your Information

We may disclose your information under the following circumstances:

a. Service Providers & Partners

We may share your information with third-party service providers who perform services on our behalf (e.g., hosting providers, analytics providers, customer support tools, marketing providers). These providers are bound by contracts requiring them to keep your data secure and use it only for the services they are providing to us.
If integration with external platforms (e.g., Google, Facebook, TikTok) requires the sharing of data, we will only share what is necessary and as authorised by you.

b. Legal, Safety & Rights Protection

We may disclose your information if required by law, regulation, legal process (e.g., subpoena), or if we believe it is necessary to protect our rights, property, or the safety of our users, or in connection with a legal investigation or claim.
In the event of a merger, acquisition, bankruptcy, asset sale, or similar transaction, your information may be transferred as part of the business assets (with notice where required).

c. With Your Consent

Other disclosures may occur with your explicit consent.

We do not sell your personal information to third parties.

5. Data Security

We take appropriate technical and organisational measures to help protect your information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the App’s services, comply with our legal obligations, resolve disputes, enforce our agreements, and protect our rights. Once the information is no longer needed, we will delete or anonymize it in a secure manner.

7. Your Rights & Choices

Depending on your jurisdiction, you may have certain data protection rights. These may include:

The right to access the personal information we hold about you.
The right to correct or update inaccurate or incomplete information.
The right to request deletion of your personal information (in certain circumstances).
The right to restrict or object to certain kinds of processing.
The right to data portability (in certain jurisdictions).
The right to withdraw consent at any time (where processing is based on consent).

If you wish to exercise these rights, please contact us at [your support email]. We will respond to your request within the legally required timeframe.

8. Children’s Privacy

Our App is not directed to children under the age of 13 (or as defined in your jurisdiction). We do not knowingly collect personal information from children under the age. If you become aware that a child under that age has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Cookies & Tracking Technologies (Detailed)

We and our service providers use cookies and similar tracking technologies to collect information about your usage of our website and App. Cookies may include session cookies, persistent cookies, first-party cookies, third-party cookies, and tracking pixels.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the App or website may not function properly if cookies are disabled.

Examples of how we use cookies and similar technologies:

To remember your preferences or selections.
To analyse how the App is used (analytics).
To improve and personalise your experience.
To deliver advertising or promotional content (if applicable).

Third-party advertisers or analytics providers may also use cookies, web beacons, or tracking technologies. We do not control those third-party cookies; please review the third party’s privacy policy for more information.

10. International Transfers

Your information may be transferred to — and maintained on — servers located outside your state, province, region, or country of residence, where data protection laws may differ. By using the App, you consent to such transfers.

When we do transfer data internationally, we will implement appropriate safeguards (such as standard contractual clauses) to protect your personal information in accordance with applicable law.

11. Legal Bases for Processing (If Applicable for GDPR)

If you are in the EEA (European Economic Area) or other jurisdictions requiring legal basis disclosure:

We process your personal data as necessary to fulfil a contract (for example, installation or maintenance of the App).
We process your personal data based on your consent (where required for optional features).
We have a legitimate interest (e.g., analytics, fraud prevention, improvement of the service) provided your interests and rights do not override those interests.
We may process to comply with legal obligations.

12. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). These may include:

The right to know what personal information we collect, use, disclose, or sell.
The right to request deletion of your personal information (subject to certain exceptions).
The right to opt out of the sale of your personal information (we do not sell personal information).
The right not to be discriminated against for exercising your privacy rights.

To make a request under CCPA, please contact us using the contact details below. We will verify your request and respond within the timeframe required by law.

13. Third-Party Links & Services

Our App or website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party services or websites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page periodically. Your continued use of the App after such changes constitutes your acceptance of the new policy.

15. Contact Us

If you have any questions or concerns about this Privacy Policy, or you wish to exercise your rights, please contact us at:
Email: info@reproduct.app
Address: Ameyasdim 40, Pardes Hannas-Karkur, Israel.